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Ombuds Case Study Club

A place to witness ombuds at work.

What OCSC has been

The Ombuds Case Study Club has been a unique space in the ombuds profession: a chance to observe expert ombuds coach real visitors from beginning to end, then process and analyze the techniques together as a professional community. Members watched recorded case sessions, joined live facilitated discussions, and built their own practice by studying others' in action.

We've been fortunate to learn from ombuds including Howard Gadlin (Harvard Medical School), Donna Douglass Williams (Pinterest), Tyler Smith (NIH), Shreya Trivedi (University of Central Florida), Melissa Brodrick (Harvard), Paul Sotoudeh (USPTO), Dr. Antoinette Hudson (Denver Public Schools), and Lisa Neale (Harvard).

If you're a current member: nothing changes for you. Your membership runs its full course as agreed, and you retain complete access to the existing video library for that entire time.


If you're new here:
thank you for your interest. OCSC isn't currently open for enrollment. If and when that changes, it'll be announced here.