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Tools and Trainings to Expand Your Ombuds Practice

Ombuds Case Study Club

The Ombuds
 Case Study Club is the only case study membership of its kind where, every other month, you can observe an expert ombuds work with a visitor from beginning to end. This is not a role play. There is not a script. This is a real case.

During live, facilitated case studies, you will use exclusive supportive resources to analyze the case and techniques utilized.

Learn more!

OmbudsĀ Field Guide

The most practical step by step guide to building skills and confidence working with visitors 1:1.

The Ombuds Field Guide is the only program of its kind that not only outlines the stages and steps to working with ombuds visitors 1:1 with the essential skills and tools to support you in your coaching, it also guides you through the personal and professional reflection to further increase your effectiveness.

Learn more and get 35% off!

4 Ways Silence Will Be Your Favorite Skill

This *FREE*, 7 1/2 minute video takes you through 4 ways to use silence to help you with visitors and other people in the workplace. Use the complimentary handout to make this skill your own!

Did you say, "Free?!"

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