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Ombuds Institute (“Company”) is committed to complying with applicable data protection laws. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on the Website and in emails between you and the Website.
What data do we collect and how is it collected?
Most of the data we collect is provided by you, the user of the Website. We collect data and process data via the following:
Contact Forms
Our Company collects personal identification information (name, email address, phone number, etc.) when it is provided by the visitor. Typically, this is by purchases through the Website. The visitor’s IP address and browser user agent string are also collected to help spam detection.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Search
When visitors perform search queries on the site, we collect the data entered into the search form, and also the visitor’s IP address and browser user agent string to help spam detection. As you navigate through our Website, we may use automatic data collection technologies, such as Google Analytics or other technologies, to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Purchases
If you make a purchase on the site, we collect the data shown in the checkout form as well as your IP address and browser user agent string to help spam detection.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. Information gathered through cookies may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
How do we use cookies?
The Company uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies. Our website uses:
- Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
- Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How can you manage cookies?
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
How is your data used?
Our Company collects your data so that we can:
- Email you with information or offers we think you might like
- Process your order and manage your account
Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop the Company from contacting you for marketing purposes.
If you make a purchase on our site, your data may be sent to credit reference agencies to prevent fraudulent purchases.
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.
From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
How is your data shared?
The Company does not share any personal information unless the visitor explicitly opts-in to sharing their personal information (name, email address) with relevant sponsors.
How long is your data retained?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
By making a purchase, you are registering on our website and this registration is retained indefinitely. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Privacy Policies of Other Websites
The Company’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to Our Privacy Policy
The Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on February 1, 2022.
How to Contact Us
If you have any questions about the Company’s privacy policy, the data we retain pertaining to you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]